Refund policy

We’re happy to accept returns or exchanges within 30 days of delivery as long as they are in their original condition (unworn, unwashed, with tags in their original packaging). Final Sale items cannot be returned. Original shipping charges on returns or exchanges are non- refundable.

Refunds/ Exchanges (U.S.) will be processed upon receipt and inspection of your return. A credit will be made in the original form of payment within 7 days on returns only. Please note that the original shipping charges are non- refundable. We will send you a confirmation email when your return/ exchange has been processed.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

U.S. Returns/Exchanges

We offer free returns and exchanges on U.S. orders. To begin your return/exchange, please contact us at support@paradymtheory.com. In the heading, please use “Return or Exchange and your order#.”

Please note that returns/exchanges will need to be sent to the following address: [Enter POBOX]

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.

To start a return, you can contact us at Support@paradymtheory.com. Please note that returns will need to be sent to the following address: 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at Support@paradymtheory.com.